Saint Vouge Return Policy – Easy Refunds & Exchanges

Return Policy

Saint Vouge

Effective Date: [Insert date]

At Saint Vouge, we want you to love your purchase. If you’re not completely satisfied, please review our return policy below.

1. Eligibility for Returns

Items are eligible for return if they meet the following conditions:

  • Returned within [7 / 14 / 30] days of delivery

  • Unworn, unused, and in original condition

  • With original tags, packaging, and proof of purchase

Items that do not meet these conditions will not be accepted.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Sale or clearance items

  • Gift cards

  • Accessories (e.g. jewelry, bags, hats) [edit if needed]

  • Intimates, swimwear, or beauty products (for hygiene reasons)

3. How to Start a Return

To initiate a return, please contact us at:

📧 1adrianxp@gmail.com

Include:

  • Order number

  • Reason for return

  • Photos (if the item is damaged or incorrect)

Returns sent without prior approval may not be accepted.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the item is defective or incorrect

  • Shipping fees are non-refundable

  • We recommend using a trackable shipping service

Saint Vouge is not responsible for lost return packages.

5. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection.

  • Approved refunds will be issued to the original payment method

  • Refunds are processed within [5–10 business days]

  • Original shipping fees are non-refundable

6. Exchanges

We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, contact us at [your email address].

7. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within [24–48 hours] of delivery with photos so we can resolve the issue quickly.

8. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank or payment provider

  • Contact your payment provider

  • If issues persist, email us at [your email address]

9. Contact Us

For return-related questions, contact:

Saint Vouge
📧 Email: 1adrianxp@gmail.com
🌐 Website:https://www.saint-vouge.store/